Shipping and Delivery
Where do you ship & how much does shipping cost?
We ship to the following countries:
United Arab Emirates, Austria, Australia, Bangladesh, Belgium, Bulgaria, Canada, Switzerland, Germany, Denmark, Spain, France, United Kingdom, Hong Kong, Hungary, Israel, Italy, Japan, South Korea, Kazakhstan, Lebanon, Netherlands, New Zealand, Philippines, Pakistan, Poland, Portugal, Romania, Russia, Saudi Arabia, Sweden, Singapore, Slovenia, Thailand, Tajikistan, Taiwan, Ukraine, United States, and Vietnam.
We offer all customers FREE Domestic and International Shipping with tracking. We want your experience to be as smooth and transparent as possible.
For Non-US Customers: Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.
What are your shipping and processing times?
Standard Shipping Times
United States: 4 - 15 days
United Kingdom: 7 - 15 days
Canada: 7 - 15 days
Australia: 7 - 15 days
Europe: 9 - 21 days
Orders take 1-2 business days to process after placing the order before shipping out. We do not ship out on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us at firstname.lastname@example.org or call +1 (415) 484-6168 and we'll solve it!
In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.